FAQs

WHAT IS INSURANCE …

Risk-transfer plan that ensures full or partial financial compensation for the loss or damage caused by event(s) beyond the control of the insured party.

WHO IS AN INSURED …

Person or entity covered under an insurance policy against insured perils.

IS LUR A REGULATED INSURANCE COMPANY …

Yes, we are.The National Insurance Commission supervises the Nigerian insurance industry regarding ethical standards and aims to ensure effective administration, regulation and control of insurance businesses.

WHY LUR INSURANCE …

LUR insurance company do have

  • Good claims payment history.
  • Strong Risk Management Profile.
  • Competitive pricing
  • Quick turnaround time and good customer service Personnel to help you from inception till you conclude your business(es) with us

OUR BASKET OF PRODUCTS …

  • Motor Insurance :The Scope of the cover available include:
    • Comprehensive
    • Third Party Fire & Theft
    • Third Party Only
  • Fire Insurance
  • Burglary Insurance
  • Householder & House owners Comprehensive Insurance
  • Group/ Personal Accident Insurance
  • All Risks Insurance
  • Employers’ liability /Workmen’s Compensation Insurance
  • General Third Party Liability Insurance (Public Liability)
  • Marine Insurance
  • Professional Indemnity Insurance
  • Goods-In-Transit
  • Money Insurance
  • Fidelity Guarantee Insurance
  • Aviation Insurance
  • Engineering Insurance
  • Retail products
    The cover includes:

    • Home Guard
    • I-care
    • I-Salute
    • GPA 4 Schools
    • Doctor on Cover
    • Teens Personal accident
    • Motor third party Insurance.

I NEED INSURANCE RIGHTAWAY, CAN LUR HELP ME …

Yes! Please call 09036000066 / 012931369 and talk with a customer service personnel or email us on CUSTOMERCARE@LAWUNIONINSURANCE.COM

WHAT PAYMENT PLAN DOES LUR OFFER …

We offer the flexibility of three (3) different payment options to make paying your insurance premium / bill easier.

  • Payment in full: We offer a paid in full discount.
  • Quarterly Payment Plan :You can pay in four instalments
  • Bi-Yearly Payment Plan: Pay 50% down, which covers the first six months of your property.

WHAT IS POLICY EXCESS / DEDUCTIBLE? WHAT IS AN EXCESS / DEDUCTIBLE? …

An excess is the portion you are responsible for paying in the event of a claim. For example, if your home insurance policy has a N5, 000 deductible for claim and there are N25, 000 in damages, you will pay the first N5, 000 and the LUR will pay the remaining N20, 000.

WHO CAN FILE A CLAIM …

The assured or a third-party can file a claim.

WHAT DOCUMENTATIONS DO I NEED TO SUBMIT FOR MY CLAIM …

Depending on your claim kindly choose:

HOW CAN I CONTACT THE CLAIMS DEPARTMENT …

The quickest and easiest way to file a claim is through your account officer, e-mail (CUSTOMERCARE@LAWUNIONINSURANCE.COM) or come/go to any of our branches nationwide:

HOW QUICKLY WILL MY CLAIM BE SETTLED …

At LUR once we have all the required documents and having it verified, it takes us 3 days for settlement depending on the complexity of the claim.

HOW CAN I GET MORE INFORMATION ON LUR INSURANCE PLC FINANCIAL PERFORMANCE?

Our financial statement is published on our ………………………….. you can obtain more information from our customer service desk.

CONTACT US WE ARE HERE FOR YOU … 09036000066 / 012931369

CUSTOMERCARE@LAWUNIONINSURANCE.COM

Other coverages are available and differ by your specific situation. You can call 09036000066 / 012931369 and talk with a customer service personnel or email us on CUSTOMERCARE@LAWUNIONINSURANCE.COM for more details